Fast delivery to Europe || Shipped from Slovakia warehouse

About Us

Safipetshop is a European-focused online retail brand ,based in Slovakia. We offer a carefully curated range of unbranded and self-branded pet grooming products, focusing on practical items intended for everyday pet care routines. All items are sourced through authorized channels to ensure authenticity and quality.
Our aim is to provide customers with clear product information, straightforward ordering, transparent pricing, and an efficient shopping experience. Product descriptions are presented according to the precise characteristics and specifications of each item, allowing customers to make informed purchasing decisions without any exaggerated or medical claims.

Our Operations
Safipetshop is operated, which manages the entire order fulfillment process—from order confirmation through preparation, packaging, and dispatch. We maintain direct oversight of our inventory and fulfillment procedures to ensure that purchased items are processed consistently and shipped reliably to the delivery address supplied by the customer. All orders are handled in strict accordance with the information presented on our website and our applicable terms of purchase.

Product Information & Intellectual Property
We endeavor to present product descriptions, dimensions, materials, and other relevant information clearly and accurately on each product page. All visual media, images, and brand assets displayed on our storefront are either entirely original or fully licensed and copyright-free.
Please note that product appearance may vary slightly from displayed images due to screen settings, lighting conditions, or ordinary manufacturing variations. Our grooming items are designed solely for cosmetic and routine care; we make no veterinary or medical claims. By submitting an order, the customer confirms that the selected product is appropriate for their intended personal use.

Customer Service
We value clear communication with our customers. If a customer has a question concerning an order, product information, delivery, or a return request, our dedicated customer service team can be contacted at:
Email: contact@safipetshop.com
Company: SAFI Pet Shop, s. r. o.
Registration No.: IČO: 57501637 / DIČ: 2122789702
Address: Soblahov 75, 913 38 Soblahov, Slovakia
Phone: +42 1914105100
We process customer enquiries in accordance with applicable consumer protection requirements and seek to provide relevant information in a timely and transparent manner.

European Consumer Standards
Safipetshop conducts its consumer sales with full regard to applicable Slovak and European Union consumer protection legislation. Where mandatory consumer rights apply, those rights remain unaffected by the terms and information published on this website.
For eligible consumer purchases, statutory rights relating to conformity of goods, returns, withdrawal, and remedies are handled securely and in accordance with the applicable legislation governing the transaction. Nothing in our website terms is intended to exclude or restrict a consumer right that cannot lawfully be excluded or restricted under applicable Slovak or European Union law.

Our Commitment
Safipetshop seeks to maintain a straightforward, compliant, and responsible approach to online retail. We provide relevant product information before purchase, clearly communicate applicable order conditions, and handle orders in accordance with our published, transparent policies. We believe that honest product presentation, original content, and responsible customer service form the foundation of a reliable relationship with our customers throughout Europe.

Orders will be shipped from our Slovakia warehouse within 1–3 business days of confirmation, with an estimated delivery time of 5–9 business days.