Safipetshop is operated in Slovakia. This Payment Security Policy explains how secure payment processing is arranged when customers make purchases through www.safipetshop.com.
- Secure Payment Processing
Payments made through Safipetshop are processed securely by Stripe, a certified global payment services provider.
Stripe is Safipetshop’s designated payment processor and is not a partner, affiliate, joint venture, or representative of Safipetshop.
Stripe processes payment transactions in accordance with its applicable terms, strict security standards, privacy practices, and payment processing requirements. Customers are not required to create or log in to a Stripe account in order to complete a payment through Safipetshop. Available payment options are presented dynamically during checkout. - Payment Methods
Depending on availability at checkout, Safipetshop accepts secure payment methods including:
Visa
Mastercard
American Express
Apple Pay
Google Pay
Electronic wallets, where available
The payment options available to a particular customer may vary according to the checkout environment, location, device, and applicable payment method availability.
- Safipetshop Account and Business Information
Safipetshop’s business information is registered in Slovakia.
The information associated with Safipetshop’s payment processing arrangements is maintained consistently with the business and website information used by Safipetshop.
The billing descriptor displayed on your bank or credit card statement for transactions is:
Safipetshop
Customers should recognize Safipetshop as the merchant name associated with purchases made through our website to easily identify their transactions. - Payment Processing and Risk Review
Payment transactions are processed through Stripe’s advanced payment infrastructure utilizing robust SSL/TLS encryption.
Stripe and Safipetshop may conduct periodic payment risk assessments and monitor transactions for unusual or potentially unauthorized activity as part of our rigorous fraud prevention operations.
Where a transaction requires additional review under applicable payment processing procedures, the payment may be subject to relevant security verification requirements before completion. - Customer Payment Process
Customers can select an available payment method during checkout and enter or authorize the information required for that payment method securely.
A Stripe account is not required to complete a standard payment through Safipetshop.
Once payment has been successfully and securely processed, the order will be handled in accordance with the applicable order arrangements published on the Safipetshop website. - Payment Information Security & PCI Compliance
Payment information required to complete a transaction is processed securely through Stripe’s certified payment services. Safipetshop does not collect, process, or store complete credit card numbers or sensitive payment card data on our servers, ensuring full compliance with Payment Card Industry Data Security Standards (PCI-DSS).
Safipetshop does not request customers to create a separate Stripe account for purchases. Customers should provide accurate information during checkout and should review transaction details before confirming payment. - Personal Data and Payment Information
Safipetshop processes customer information in accordance with applicable Slovak and European data protection requirements.
Further information about the processing of personal data is provided in our Privacy Policy.
Safipetshop also uses cookies and similar technologies where applicable. A Cookie consent banner is displayed on the website. Non-essential cookies are used only after the customer selects the “Accept” option on the Cookie banner, where consent is required under applicable law. Information concerning personal data processing and cookies is provided separately in our Privacy Policy and Cookie Policy. - Payment-Related Communications & Dispute Resolution
Where payment-related information requires clarification, Safipetshop may contact the customer using the contact information supplied during checkout.
If you have any questions or concerns regarding a charge on your statement, we strongly request that you contact our support team directly before initiating a bank dispute or chargeback so we can assist you promptly.
For payment-related enquiries, please contact: contact@safipetshop.com
We aim to respond to payment-related enquiries within 24–48 hours. - Contact Information
For questions concerning payment processing or a payment made through Safipetshop, please contact:
Safipetshop
Email: contact@safipetshop.com- Company: SAFI Pet Shop, s. r. o.
- Registration No.: IČO: 57501637 / DIČ: 2122789702
- Address: Soblahov 75, 913 38 Soblahov, Slovakia
- Phone: +42 1914105100